Refund Policy
Legal
Refund Policy
This Refund Policy explains how billing works on WriteBros.ai, when refunds may be considered, and how to contact support if you think there is an issue with a subscription charge.
Section 1
Overview
WriteBros.ai provides a free plan with limits and paid monthly subscriptions that unlock extended access to the AI humanizer. Because the service delivers digital value as soon as a billing cycle begins, refunds are limited to specific situations.
This Policy sits beside the Terms of Service and applies to charges made directly through WriteBros.ai using our payment provider. If you purchased access through a third party, their rules may apply as well.
Section 2
Subscription billing
Paid plans renew automatically at the end of each billing period unless you cancel before the renewal date. Renewal dates and plan information usually appear in your account or billing portal.
When you start a paid plan, you authorize recurring charges to the payment method on file until you cancel. Taxes may apply depending on your location and will be shown on the invoice when required.
Section 3
Refund eligibility
Because WriteBros.ai is a digital service that becomes available immediately, refunds are not guaranteed. We may consider partial or full refunds in situations such as clear duplicate charges, charges after a timely cancellation, or long service outages that prevented reasonable use.
Each request is reviewed individually. When we review a refund request, we look at factors like plan type, usage during the period, technical logs, and whether a problem was already resolved through support.
Section 4
Non refundable cases
Certain situations are generally not eligible for a refund. These include simple dissatisfaction with AI output, changes in your personal schedule, or not using the tool during an active billing period even though access was available.
WriteBros.ai does not promise that outputs will bypass AI detectors, match every style preference on the first try, or satisfy third party policies from schools, platforms, or employers. These expectations are outside the scope of this Refund Policy.
Section 5
How to request a refund
If you believe a charge should be reviewed, contact us directly rather than opening a bank dispute as the first step. This helps keep the process faster and clearer for both sides.
Send an email to support@writebros.ai using the subject line “Refund request” and include your account email, transaction date, approximate amount, and a short description of the issue. We may ask for extra details so we can investigate billing records or technical logs.
Section 6
Chargebacks and disputes
If you open a dispute or chargeback with your bank or card provider, we may need to share basic billing details with them so they can review the transaction. Unresolved or abusive disputes can lead to suspension or closure of the associated WriteBros.ai account.
In most cases it is better to contact us first so we can clarify what happened and try to resolve things with a direct explanation, account credit, or other options that fit the situation.
Section 7
Changes to this Policy and contact
WriteBros.ai may revise this Refund Policy from time to time, for example when subscription options, payment flows, or legal requirements change. The date at the top of the page shows when the latest version went live.
If you have questions about how this Policy works with your plan, email support@writebros.ai. You can mention “Refund Policy” in the subject line so the request routes correctly.